Lewis Garrad

17
Aug

The Dark Side of High Employee Engagement

Originally Published in The Harvard Business Review, August 16, 2016 By: Lewis Garrad, Employee Research and Engagement, Business Segment Leader – Growth Markets, Mercer-Sirota and Tomas Chamorro-Premuzic, CEO of Hogan Assessment Systems, a Professor of Business Psychology at University College London, and a faculty member at Columbia University Although employee engagement has become something of an HR fad, it would

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8
Aug

Three Key Trends in Employee Engagement and Feedback:

Observations from the HCI Employee Engagement Conference (Denver, Colorado, USA) It was a pleasure to attend the 2016 HCI Employee Engagement conference this July in Colorado. More than 400 attendees joined industry experts from across the world to discuss the latest trends in employee engagement research and practice. I wanted to summarise the three key points that I heard over

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11
Jul

The Engagement – Performance Disconnect

by Lewis Garrad and Christopher Oh So many organisations strive for highly engaged teams. But looking at engagement data, it’s common to find teams with glowing employee survey results and serious performance issues. High turnover, poor customer satisfaction ratings, and a strong desire to avoid change of any kind – these teams seem to say everything is ok but clearly

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8
May

High Performing Teams Require More Than Good Relationships

This article was first published online at  http://www.organisationsolutions.com/Resources/Team-Excellence/High-perf…. Many of us take it for granted that building great teams means building great relationships. Scanning the literature on teamwork, you’ll easily find large volumes of advice about managing conflict, improving interpersonal relationships, and communication. Indeed, there’s good evidence to show that poor relationships damage team performance and create barriers to important

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28
Mar

Engaging Employees: Five Mistakes You’re Making (reprise)

Originally published in Talent Quarterly Article by Lewis Garrad & Patrick Hyland, Ph.D. March 2016 Most people think of employee engagement as a relatively new concept but in truth it has appeared in academic literature for more than 25 years since William Kahn at Boston University coined the term in the early 90’s. In his first paper he wrote about

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5
Mar

The Problem with Gut, Instinct and Intuition

This post first appeared on HQ Asia: http://hqasia.org/insights/problem-gut-instinct-and-intuition There seems to be no shortage of evidence to tell us that the way we work is transforming. Some have even gone as far as to say that the changes we are seeing now are even more dramatic than those that occurred during the last industrial revolution more than 100 years ago.

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9
Jan

Does Employee Engagement even matter? #HQAsia

This article was first published online at http://hqasia.org/ With CEOs from across the world rating human capital challenges as a top business priority for several consecutive years now[i], perhaps it’s time to acknowledge the emergence of the Talent Economy[ii]? In the Talent Economy, an organisation’s ability to excel at human capital practices becomes a leading competitive advantage, which drives innovation and

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