Blog

17
Aug

The Dark Side of High Employee Engagement

Originally Published in The Harvard Business Review, August 16, 2016 By: Lewis Garrad, Employee Research and Engagement, Business Segment Leader – Growth Markets, Mercer-Sirota and Tomas Chamorro-Premuzic, CEO of Hogan Assessment Systems, a Professor of Business Psychology at University College London, and a faculty member at Columbia University Although employee engagement has become something of an HR fad, it would

Read more

8
Aug

Three Key Trends in Employee Engagement and Feedback:

Observations from the HCI Employee Engagement Conference (Denver, Colorado, USA) It was a pleasure to attend the 2016 HCI Employee Engagement conference this July in Colorado. More than 400 attendees joined industry experts from across the world to discuss the latest trends in employee engagement research and practice. I wanted to summarise the three key points that I heard over

Read more

15
Jul

Privacy Post: All the EU news is not Bad! On the other hand…

Perhaps it’s a sign of the times that “not terrible” news out of the EU might be seen as good news! If so, we should be delighted with the fact that on July 9, 2016 the Article 31 party issued a positive opinion with respect to the EU-US Data Shield, thereby clearing the way for the EU commission to adopt

Read more

11
Jul

The Engagement – Performance Disconnect

by Lewis Garrad and Christopher Oh So many organisations strive for highly engaged teams. But looking at engagement data, it’s common to find teams with glowing employee survey results and serious performance issues. High turnover, poor customer satisfaction ratings, and a strong desire to avoid change of any kind – these teams seem to say everything is ok but clearly

Read more

1
Jul

Does Technology Drive More Effective Communication?

By: Adam Pressman, Managing Director, Americas Over the last 5 years, we have seen a significant increase in the use of technology to allow people to communicate with one another on a more frequent basis.  The use of virtual collaboration tools, employee message boards, instant messaging, and on-line employee feedback systems have become more prevalent in most companies.  But have

Read more

6
Jun

Creating a Culture of Action: The Survey as MIS

By: Nick Starritt, Managing Director, Europe, Middle East, and Africa Why do so many organisations struggle to create action on the results of their employee survey? Normative data indicates that only 47% of people acknowledge they have seen action on the results of their organisation’s most recent employee survey. Yet the case for engagement has now been made, and the

Read more

8
May

High Performing Teams Require More Than Good Relationships

This article was first published online at  http://www.organisationsolutions.com/Resources/Team-Excellence/High-perf…. Many of us take it for granted that building great teams means building great relationships. Scanning the literature on teamwork, you’ll easily find large volumes of advice about managing conflict, improving interpersonal relationships, and communication. Indeed, there’s good evidence to show that poor relationships damage team performance and create barriers to important

Read more