Blog

28
Mar

Engaging Employees: Five Mistakes You’re Making (reprise)

Originally published in Talent Quarterly Article by Lewis Garrad & Patrick Hyland, Ph.D. March 2016 Most people think of employee engagement as a relatively new concept but in truth it has appeared in academic literature for more than 25 years since William Kahn at Boston University coined the term in the early 90’s. In his first paper he wrote about

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5
Mar

The Problem with Gut, Instinct and Intuition

This post first appeared on HQ Asia: http://hqasia.org/insights/problem-gut-instinct-and-intuition There seems to be no shortage of evidence to tell us that the way we work is transforming. Some have even gone as far as to say that the changes we are seeing now are even more dramatic than those that occurred during the last industrial revolution more than 100 years ago.

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23
Feb

The Engaging Leader: How Do you Become One?

Isn’t it curious how peoples’ engagement varies inside an organisation? Why do some teams become evidently more committed and productive than others? The graph below shows the distribution of team engagement (how people feel, think and act towards the company), across 500 teams inside a very large FMCG corporation, as measured by a consistent set of questions. Remember – this

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10
Feb

Six Things You Should Know About “The EU – US Data Shield”

It’s been a busy three months since the EU Court of Justice mortally wounded the “Safe Harbor” agreement in its now famous (or should I say infamous) Schrems decision. Since then: the US congress is rapidly finishing its work to address significant issues raised in that decision (see: The US Judicial Redress Act and the USA Freedom Act restricting the

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13
Jan

Stop Thinking of Engagement as a Metric, Focus on the Insights

Last November, The Financial Review published an article suggesting that companies should “swap employee engagement surveys for a more robust diagnostic that focuses on ‘something truly worth measuring.’”   And Gallup recently noted that overall engagement for US companies has not changed much since 2011 despite the money and effort put towards engagement surveys and initiatives. So does this mean your

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9
Jan

Does Employee Engagement even matter? #HQAsia

This article was first published online at http://hqasia.org/ With CEOs from across the world rating human capital challenges as a top business priority for several consecutive years now[i], perhaps it’s time to acknowledge the emergence of the Talent Economy[ii]? In the Talent Economy, an organisation’s ability to excel at human capital practices becomes a leading competitive advantage, which drives innovation and

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29
Nov

Difficult and Dirty Questions About Employee Engagement

A highly engaged team performs better, doesn’t it? For so many people the question mark at the end of that sentence seems inappropriate. So much energy has been spent building business cases and talking to leaders about this, that confronting it as a question rather than a statement seems risky. But as the HR profession has started to challenge its

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